Subprocessors & Service Providers
Last Updated: October 22, 2026
This list describes material providers that handle customer data for Linehaul and supported optional arrangements. An optional provider receives information only when its service is enabled and used; every invoice is not sent to every listed provider. The information involved depends on the provider’s function and the enabled configuration.
| Provider | Purpose | Information involved |
|---|---|---|
| Oracle Cloud Infrastructure | Application hosting and storage. | Workspace, invoice, and application data. |
| Cloudflare | Network security, bot protection, and access protection, including Cloudflare Turnstile verification on selected public and sign-up forms. | IP addresses, request, browser, and security-verification metadata. Configured proxy traffic can also include request content. |
| Resend | Transactional and support email delivery. | Recipient email address and message content. |
| Whop | Checkout, subscriptions, payment processing, and payment disputes. | Billing/contact, payment, subscription, transaction, and applicable tax information. Linehaul does not receive the buyer's full payment-card number from Whop checkout. Whop and its payment partners also have their own applicable data obligations and policies. |
| Backblaze B2 | Encrypted offsite backup storage when configured. | Encrypted application backup archives and storage/account metadata. Local backup copies are managed separately. |
| SendGrid | Optional inbound invoice email processing. | Inbound email headers, sender and recipient details, message content, and attachments sent to a workspace ingestion address. Linehaul ingests only supported invoice attachments. |
| Microsoft Clarity | Selected public-site analytics. | Public-site interaction and browser data. Clarity is excluded from sensitive and authenticated areas as described in the Privacy Policy. |
| Optional AI extraction provider or hosting arrangement | AI-assisted invoice extraction when enabled. | Limited invoice text or page images required for extraction. These can still contain personal information and confidential shipment, account, charge, and rate details. |
AI-assisted extraction
External AI-assisted extraction is optional and disabled in Linehaul’s supplied default configuration. Supported arrangements include OpenAI, Google Gemini, Anthropic, or a self-hosted Ollama deployment. The Gemini integration also supports an OpenRouter gateway, which adds OpenRouter and the model’s serving provider to that data path. These are supported options, not a statement that all are active.
When enabled, the selected arrangement receives bounded extracted text or safe page previews. The isolated PDF parser does not send the raw PDF directly to an AI provider. Provider-side retention, training use, and processing regions depend on the provider account, model, gateway, and agreed settings; Privacy Mode does not override them. Contact Linehaul for the enabled arrangement and relevant data terms before submitting documents with provider or residency restrictions.
Processing locations and changes
Providers may process information in Canada, the United States, or other jurisdictions where they operate. Linehaul may update providers as the Service evolves. Material changes to data handling will be reflected on this page or in the Privacy & Data Security Policy.
This page does not promise processing in only one country or that every provider acts exclusively as Linehaul’s processor for every purpose. A custom processing region, data-processing agreement, or contractual provider-change notice must be confirmed in writing. Linehaul will provide additional notice or seek consent where applicable law or an agreed contract requires it.
Questions
Questions about providers or data handling can be sent to [email protected].